At present, in India no one teaches/educates citizens about the roles/job descriptions of District Magistrates or Superintendents of Police or about those of the various city or district governmental officers.   However, in contrast, in Japan an annual ceremony is held at city municipal offices, which all young people, who have reached the voting age are invited to attend.  Similarly, in India anybody, who has reached the age of 18 years could be invited to attend a short annual "Citizenship Course" that was tailored for the specific city or district and made available at a Municipal Office.  Such a course could include information covering:

1. Knowledge of the role and responsibilities of all government administrators and officers at district, state and central governmental levels. Such knowledge could also be made readily available online.

2. The basic rights of citizens and information about key laws (for example the distribution of inherited properties among family members). The aim would be to avoid/prevent legal disputes arising between family members. (These commonly occur in families that range from poor families residing in a village to rich families.)

3. Information in regard to the court fees for various legal disputes or for filing cases. This information could also be made available online as could the basic sales or income tax rules. 

4. Information on how to file RTI (Right to Information) documents and a listing list of all officers responsible for RTI at the district, state and central government level. The provision of such a database would mean that it would no longer be necessary for individuals to carry out their own research with the repetition of effort and consequent waste of time and energy. 

5. Basic health related information. This could cover an introduction to a database of symptoms, information on available global treatments (in a similar manner to the PubMed database) and an introduction to a database listing the names and availability of cheap generic medicines. If this database were also to be made easily available via mobile phone, and citizens were to be taught how to use it, prices of any medicine could be compared against its generic alternatives. 

6. Knowledge of the hundreds of online courses, which are freely accessible to anybody who has an Internet connection (for example the OpenCourse from MIT etc.)

7. Education about the dangers of exposure to potentially unethical TV and Print media advertising. For example, some TV channels are verbally selling "Kirpa/Blessings" in Hindi and others are hosting TV programs in Hindi, where they promote their company / brand name but pretend that it is a telephone callers program. In both cases, printed English messages such as "Sponsored Feature" are provided on the screen to indicate that the audience is being advised that the verbal statements could be biased. However, these written English messages may not be able to be read by a Hindi speaking audience. Citizens should be made aware of such gimmicks.

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We support the issues that could improve "value chain" of governmental services so that citizens could get corruption free services. Several projects are aimed to full-fill such kind objectives of e-Seva (e-Sewa) including "WikiAlerts" (providing Alerts related to governmental services and news via email or SMS as well) etc. 

Lastly, we would like to send anything that NRIs might need from India at a discounted price (i.e. below MRP) plus actual expenses and actual courier cost. It is aimed as not profit making venture.